Refund policy
30-DAY FULL REFUND OR DELIVERY OF REPLACEMENT WITHIN 6 MONTHS
At Dominion Legacy Prints, we are committed to providing high-quality, faith-inspired products that bring joy, hope, and purpose. If for any reason you are not satisfied with your order, we're here to make it right—with care and integrity.
Return Window & Eligibility
We gladly accept returns within 30 days of the delivery date.
To be eligible for a return:
- Items must be unused, unworn, and in their original packaging
- All tags must be attached
- You must provide proof of purchase or receipt
How to Start a Return
To begin your return or exchange, please contact us at:
📧 info@dominionlegacyprints.store
Return items must be mailed to:
Dominion Legacy Prints
8429 153rd Avenue
Howard Beach, NY 11414
Note: Customers are responsible for return shipping unless the item is damaged or incorrect.
Damages, Defects & Wrong Items
If your item arrives damaged, defective, or incorrect, please email us immediately at info@dominionlegacyprints.store. Be sure to include photos if possible, so we can quickly resolve the issue.
Refunds & Replacements
We offer two customer-first options:
- Full Refund — Available if requested within 30 days of the invoice date
- Free Replacement — Available within 6 months for defective, damaged, or incorrect items
Refunds are processed to your original payment method within 10 business days after your return is approved and received.
If 15 business days have passed and you haven’t received your refund, please contact us.
🚫 Non-Returnable Items
Certain items are not eligible for return, including:
- Custom or personalized products
- Sale or clearance items
- Gift cards
- Perishables (e.g., food, flowers)
- Personal care items (e.g., beauty products)
- Hazardous or flammable goods
Not sure about your item? Reach out—we’re happy to help.
Exchanges
Need a different size or item? The fastest way is to return your current item and place a new order after your return is approved.
EU Customers: 14-Day Cooling Off Period
If your order is shipped into the European Union, you have the right to cancel or return your purchase within 14 days, for any reason. Items must be in original, unused condition with tags and packaging, and include proof of purchase.
Questions? We’re Here to Help
Email us anytime at info@dominionlegacyprints.store
Thank you for shopping with Dominion Legacy Prints—where every item is designed to encourage, empower, and inspire.